23-06-2022 | Mouser Electronics | Subs & Systems
Mouser provides a wealth of customer-focused online tools to simplify and optimise the selection and purchasing process. Helping customers browse, select easily, and purchase products, its Services and Tools page and Help Center allow customers to view and track orders, request technical support and data sheets, and place orders through API or EDI, among many other features.
"Mouser's commitment to a best-in-class customer experience extends beyond our wide product selection to include comprehensive online customer service resources," said Mark Burr-Lonnon, Mouser's senior vice president of Global Service and EMEA and APAC Business. "Our Help Center and Services and Tools page make it even easier for our customers to find and order the parts they need for their next design project."
Selecting the right components for designs can be complicated and time-consuming, often involving multiple purchases and detailed part lists. The company's Services and Tools page delivers valuable resources for design and engineering and for quoting and purchasing. The Services and Tools page provides efficient, time-saving solutions, including FORTE, the Intelligent BOM Tool, order automation resources, and an expansive ECAD design library. Its customers can access the Services and Tools page by visiting the 'Learn more' button opposite or by clicking Services & Tools in the top navigation bar of any page on its website
The redesigned Help Center provides a single destination for convenient customer support resources and answers to frequently asked questions. The searchable Help Center furnishes customers with the information they require to create a My Mouser account for simplified ordering, as well as quick links for locating a specific part or requesting a quote. Customers can find the Help Center on its website by clicking 'Help' in the top navigation bar of any page.
